About Us

Contact Us

Location

2501 Capehart Road
Offutt Air Force Base, Nebraska 68113-2160
Map Link: https://g.page/55mdg?share

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Phone

(402) 232-CARE (2273)

Submit Concerns Online

Visit the DoD Interactive Customer Evaluation (ICE) to share your compliments, comments and concerns with clinic leaders and customer service representatives.

Patient Advocate

The 55th Medical Group Patient Advocate is here to help resolve your patient care concerns. The patient advocate assists with patient care concerns within the MTF. If during any visit with us we did not meet your expectations, we will work to address the issue immediately. We value our patients' feedback, as it helps us to identify problems and implement improvements.
 
The Patient Advocate is located within the TRICARE Operations & Patient Administration office and can be reached at 402-232-9392 or 531-239-0276 (Cell).

If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.
Don't forget to keep your family's information up-to-date in DEERS.