Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.
Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

Appointments & Referrals

Appointment Booking

To schedule or cancel an appointment online or send a secure message to your team, log in to the MHS GENESIS Patient Portal.  

Referral Management FAQs

Contact Us

Phone

Appointment Line

402-232-CARE (2273), Option 1

Referral Management Center

402-294-4010

Network Results (Fax)

402-232-6406

Hours

Appointment Line

Monday - Friday
6:30 a.m. to 4:30 p.m.

Referral Management Center

Monday - Friday
7:30 a.m. to 4:30 p.m.

Don’t forget to keep your family’s information up to date in DEERS!