Getting Care

Appointments & Referrals

Appointment Booking

To schedule or cancel an appointment online or send a secure message to your team, log in to the MHS GENESIS Patient Portal.

Health Net Federal Services

To check on a pending network referral, view authorizations, claims, and in-network specialists, sign up at www.TRICARE-West.com or contact 1-844-866-9378.

Referral Management FAQs

Contact Us

Phone

Appointment Line

402-232-CARE (2273), Option 1

Health Net Federal Services (TRICARE West Regional Contractor)

1-844-866-9378

Referral Management Center

402-294-4010

Network Results (Fax)

402-232-6406

Hours

Appointment Line

Monday–Friday
6:30 a.m. to 4:30 p.m.

Referral Management Center

Monday–Friday
7:30 a.m. to 4:30 p.m.

Online

Health Net Federal Services (TRICARE West Regional Contractor)

www.TRICARE-West.com

Don't forget to keep your family's information up-to-date in DEERS.