Pharmacy

We fill new prescriptions and refills at no cost for covered medications for all TRICARE beneficiaries.

Learn more about eligibility for TRICARE pharmacy benefits.

Filling New Prescriptions

Main Pharmacy (New Prescriptions)

Location: 2501 Capehart Rd., inside the Ehrling Bergquist Clinic

Providers from Our Facility

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• All new prescriptions are automatically automated. You can get in line once you see your name listed on the TV located between Windows 3 and 4 or when you receive notification that your prescription is ready.
• Use Q-Anywhere "Get-in-Line" text to activate ONLY if:
  • Its been more than 10 days since your doctor prescribed the medication.
  • Your prescription required a prior authorization that has now been completed.
• To use Q-Anwyhere:
  • Text “Get in line” to 833-338-1720
  • The system will send you to https://cxmlink.com/DHAMTF3592 to complete the process, requiring the beneficiary's DOD ID number for each patient with prescriptions to activate

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy. Ask them to select:
  • Pharmacy Name: DOD OFFUTT PHARMACY
  • NCPDP/NPI number: 1871909846
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option.

If you have received notification that your prescription is ready:

• Come directly to the pharmacy during business hours
• Proceed to one of the Pharmacy Pick-up Windows
• Simply line up at the window - no check-in or online queuing required
• Have your ID card ready

Requesting Prescription Refills

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.
• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Option 2: By Phone

• Call our pharmacy refill line at 402-581-9571. Then, follow the prompts to select where you want to pick up your refills.
• If enrolled in text message alerts, you’ll get a text notification when your refills are ready to pick up.

Picking Up Your Refills

Satellite Pharmacy (Refills)

Location: 106 Meyer Ave., inside the Offutt Air Force Base Exchange.  (Base access is required for access to this location.)

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

If you have received notification that your prescription is ready:

• Come directly to the pharmacy during business hours
• Proceed to one of the Pharmacy Pick-up Windows
• Simply line up at the window - no check-in or online queuing required
• Have your ID card ready

ScriptCenter

Location: 106 Meyer Ave., inside the Offutt Air Force Base Exchange. (Base access is required for access to this location.)

After-hours ScriptCenter medication lockers allow you to pick up many prescription refills during Offutt Base Exchange operating hours, even if the Satellite Pharmacy is closed.  Certain items may not be available from the ScriptCenter, such as new prescription medications, refrigerated medications, oversized items, and/or certain controlled substance prescriptions. 

Follow these steps:

• A one-time enrollment at a ScriptCenter kiosk. To do this, scan your military ID card (Common Access Card or Uniformed Services ID card), enter your date of birth, and create a password and four-digit personal identification number. This can be done after you request medications to be placed in the lockers.
• To create an account, you can use your fingerprint, ID card, or password with your four-digit PIN to unlock and get your medications. It is recommended that you have current prescription number on your first time to the lockers.
• When requesting refills, select “ScriptCenter kiosk” as your pickup location from the refill phone prompts.

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.

If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure bin located inside the clinic pharmacy between Windows 2 and 3, or
• Pick up an envelope, take it home, and mail them to the destruction agency.

Several exclusions apply. This includes:

• syringes
• needles
• liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

Other Pharmacy Options

As a TRICARE beneficiary, you have other pharmacy options:

• You can use the TRICARE Pharmacy Home Delivery to have prescriptions sent to your home. This choice is the least expensive way to fill prescriptions after filling at an MTF.
• If you need a prescription filled after hours or when traveling, use a TRICARE network pharmacy.
• Visit the TRICARE Pharmacy Costs page to see costs for prescriptions filled outside of the military pharmacy.