Health Services

Warhawks Active Duty Clinic

Medical Appointment Booking

You can book appointments online through the MHS GENESIS Patient Portal.  To schedule an appointment with your primary care manager:
  • Click on your name in the upper-right corner of the screen
  • Click on “Patient Information”
  • Choose “Air Force Medicine Offutt Active Duty Clinic (Warhawks)”
  • Choose an appointment time
You can also call the appointment line to book an appointment. Call 402-232-CARE and choose option 1.

We don’t offer sick call. Unit commanders and supervisors are allowed to grant up to 24 hours sick status if you don’t need to go to the military hospital or clinic. See: AFMAN 41-210, 4.11.4.

Checking In

Check-in at the central check-in desk inside the main entrance before going to your clinic visit.

Walk-in Services

Walk-in services are for non-urgent concerns. You’ll see a nurse or medical tech. Hours are:
  • Monday, Tuesday, Thursday, and Friday from 8 a.m. to noon.
  • Wednesday from 9:30 a.m. to noon.
You can use the walk-in option for the following services:
  • Pregnancy testing
    • You must have a positive home pregnancy test or be more than one week late for your period.
    • You can’t get more than one walk-in pregnancy test in seven days.
    • Walk-in pregnancy tests only give positive or negative results. They don’t measure your blood level.
  • Routine medication injections
    • Depo-Provera, B12, testosterone, etc.
  • Strep testing
    • The clinic will give you a test if you have a sore throat as the main symptom for five days or less.
  • Suture or staple removal
  • Dressing changes
  • Urinary tract infection symptoms in females ages 18-64
    • If you have back, side, or flank pain, book an appointment with your provider.
    • Male patients need to schedule an appointment.
  • Wart treatments
    • You need to see your provider first and have a plan of care.
Active duty patients can go to the Walk-In Contraceptive Care Clinic. It is open every Thursday from 8-9 a.m. in the Women’s Health Clinic.

 Periodic Health Assessment Requirements

Complete your service-specific web health assessment before you make an appointment. If you need a combined Mental Health Assessment/Periodic Health Assessment virtual appointment, call the Virtual Medical Center Virtual Appointment Management Office. Their phone number is 844-863-3236. You can’t use this option if you’re:
  • On flight status
  • On Arming and Use of Force Status
  • On Personnel Reliability Assurance Program Status
  • Deploying within the next 30 days
Their hours are Monday-Friday, 6 a.m. to 7 p.m. Central Standard Time.

Prescription Renewals

To renew a prescription using the MHS GENESIS Patient Portal:
  • Click on “Health Record”
  • Click on “Medications”
  • Submit a renewal request to “Offutt Warhawks Active Duty Clinic (PCM Name)”  
Submit a request when you have at least 10 days of medication left. This gives the pharmacy time to process your request.

You can use TRICARE Pharmacy Home Delivery to avoid lines at the pharmacy and have your maintenance medications sent to your home.  This is free for active duty service members.

Emergency Room and Urgent Care Clinic Visits

Active duty service members must get a referral before going to an urgent care clinic. If you need to go to an urgent care clinic after hours, contact the MHS Nurse Advice Line at 1-800-874-2273 for authorization.

Active duty service members must schedule a follow-up appointment with their PCM after an emergency room or urgent care clinic visit. Bring any documents or medications you received.

Medical Profiles and Waivers

Active duty service members who need medical profiles or fitness waivers must have a medical exam. You can make an appointment by calling 402-232-CARE or by using the MHS GENESIS Patient Portal.  Medical profile extensions may require re-evaluation. Please send a MHS GENESIS Patient Portal message to the clinic. Your provider will review your medical history and give a recommendation.

Feedback

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Contact Us

MHS GENESIS Patient Portal  
Offutt Warhawks Active Duty Clinic_(PCM Name)

Phone 

402-232-2273 (CARE)
Option 1 to schedule appointments or send a message to your team

Fax

402-294-0702
Hours
Monday, Tuesday, Thursday, Friday
7:30 a.m. to 4:30 p.m.
Wednesday
9:30 a.m. to 4:30 p.m.
Closed on federal holidays

Location

Ehrling Bergquist Clinic
Building 4000, First Floor, South Wing

Don’t forget to keep your family’s information up to date in DEERS!